Privacy Policy

Last update August 5th, 2025

  1. 1. Introduction

    Welcome to Automate Engineer LTD.

    Automate Engineer LTD (“Company”, “we”, “our”, “us”) operates https://automate.engineer providing automation software that accelerates the production of Flood Risk Assessments for civil-engineering consultancies (our “Platform”).

    Your privacy and data security are important to us. This page explains how we collect, use, and protect your data when you use our services. Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).

  2. 2. Data Collection & Usage

    We collect and process the following types of data to provide and improve our automation services:

    • Project-Related Data: Information about engineering and automation projects users submit for processing.
    • Personal Information: Name, email address, billing details, and any other required user-provided information.
    • Third-Party Service Data: Information shared through integrations with external services such as Stripe (for payments) and AI-driven automation tools.
    • Website Usage Data: Log files, IP addresses, and cookies for analytics and security purposes.

    By using our services, you consent to the processing of your project-related data for the purpose of creating customized automation solutions. Users may withdraw consent at any time by contacting us at contact@automate.engineer.

    We use this data solely to enhance automation processes, improve our services, and ensure legal compliance.

  3. 3. Third-Party Services & Data Sharing

    We integrate with third-party services to facilitate payments, analytics, and automation tools. By using our services, you acknowledge and agree to the data handling policies of these external providers:

    • Stripe (Payment Processing): We use Stripe to process transactions securely. Stripe’s Privacy Policy applies to all payment-related activities
    • AI & Automation Tools: Some of our services involve third-party AI-driven automation tools, which may process submitted project data.
    • Cloud Hosting & Security: We use industry-standard cloud hosting providers to store and secure data.

    We do not sell or share personal data with third parties for marketing purposes.

  4. 4. GDPR Compliance & User Rights

    If you are located in the European Economic Area (EEA) or UK, you have the following rights under the General Data Protection Regulation (GDPR):

    • Right to Access: Request a copy of your personal data.
    • Right to Rectification: Correct inaccurate or incomplete data.
    • Right to Erasure (Right to Be Forgotten): Request deletion of your data.
    • Right to Restrict Processing: Limit how your data is used.
    • Right to Data Portability: Obtain and reuse your data for personal use.
    • Right to Object: Withdraw consent for specific uses of your data.

    To exercise these rights, email us at gdpr@automate.engineer.

  5. 5. Data Processing Agreement (DPA)

    If you process personal data on behalf of clients, a DPA is legally required under GDPR. We offer a Data Processing Agreement (DPA) for clients requiring GDPR compliance. Contact us at gdpr@automate.engineer to request a signed copy.

  6. 6. Data Retention Policy

    We retain data only for as long as necessary to:

    • Provide our automation services.
    • Comply with legal obligations (e.g., tax and accounting laws).
    • Improve and troubleshoot our platform.

    After the retention period, data is securely deleted.

  7. 7. Data Transfer Outside EEA

    Some data may be stored on servers outside the European Economic Area (EEA). We ensure that such transfers comply with GDPR regulations through legally recognized mechanisms such as Standard Contractual Clauses (SCCs).

  8. 8. Cookies & Tracking

    Some data may be stored on servers outside the European Economic Area (EEA). We ensure that such transfers comply with GDPR regulations through legally recognized mechanisms such as Standard Contractual Clauses (SCCs).

  9. 9. Changes to This Policy

    We may update this policy periodically. Significant changes will be notified to users via email or our website.